Get in Touch

We're here to help! At POLLY IN BLOOM, we want your shopping experience to feel easy, enjoyable, and stress-free. Whether you have questions about our dresses, need help with an order, or would like assistance with shipping or returns, our team is happy to assist.

Get in Touch

Customer Support Email
vip@pollyinbloom.com

For faster assistance, please include your order number (if applicable) and a brief description of your question.

Business Address

POLLY IN BLOOM
1605 N River Ridge Blvd
Spokane, WA 99224
United States

Please contact us before sending any merchandise. Our business address is not a designated return address.

Customer Service Hours

Monday–Friday: 9:00 AM–5:00 PM Pacific Time (PT)
Saturday–Sunday: Closed
U.S. public holidays: Closed

We aim to respond to customer inquiries within 1–2 business days. Response times may be slightly longer during holidays or peak shopping periods.

How We Can Help

Our customer support team can assist with:

  • Order status and tracking inquiries

  • Product and sizing questions

  • Shipping information

  • Return and refund requests

  • Damaged, defective, or incorrect items

  • General questions about POLLY IN BLOOM

Thank you for being part of POLLY IN BLOOM. We're always happy to help you find your next favorite look!